Delivery and Returns

How Do I Return a Product?

Returning Health Products

We are proud of the quality of our products and as such,

If you find that your products arrive with you in an unsatisfactory condition, please return the unopened products to the returns address below.

If you find any of our food products in a state not for human consumption, please contact us on: Phone us on 0330 1330 004 or Email us at Help@imanproducts.com

Returned products must be in there unopened state unless the product has found to be faulty or any other quality issues.

Once we have received the returned products we will issue a refund back to your chosen method of payment.

We reserve the right to refuse a return if our standard terms are not met.

Lost or Damaged Parcel

If you have any lost or missing products from your order then please contact our Customer Care team; phone 0330 1330 004 or Email  Help@imanproducts.com

Lost parcels must be reported within 30 days of the dispatch date we will not be liable for any loss should you fail to do this.

If you find your products to be damaged in transit, we are willing to offer a refund if the products are returned (within 30 days of the dispatch date) to the returns address below. We will not be liable for any damage if you fail to do this.

Additional Returns Information

We reserve the right to refuse a return if our standard terms are not met.

Postage for the return will have to be paid by you and must be done in a recorded method.

 If the fault is agreed, a full refund will be given for the returned products.

We will not be responsible for the cost of postage and packaging to return products.

 We recommend using a recorded delivery service for returns as we cannot be responsible for products which don't make it back to our warehouse.

Returns address:

Iman Products Trading, Unit 8 Stanley Works, Stanley Ave, London,HA0 4JB


Same Day Dispatch – Order before 3pm Mon-Fri for same day dispatch
Why Choose Iman Black Seed Oil
Why Choose Iman Black Seed Oil

Find out more information on how to use Black Seed Oil Products. Read more...

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Iman Products was established in 1995 with the single aim of producing the finest, most pure Nigella Sativa Oil (Black Seed Oil) in the market. With this ideology as our backbone it did not take long for Iman Products to become an immediate success in the Black seed Oil market. Following the achievement of our primary targets, we have recently enlarged our range of products. Buy from our online shop. We deliver worldwide.